Email and Password - FAQ

How do I change my email address or password on my FA profile?

Sign into your FA profile by clicking on Login in the top of the screen. This will take you to your profile page.
Click on Edit My Profile.
Update the email address listed in both the Email and Confirm Email fields.
Click Save Changes.

Sign into your FA profile by clicking on Login in the top of the screen. This will take you to your profile page.
Scroll down and click the Change My Password link.
Enter your Current Password.
Enter the new password in both the New Password field and Password Confirmation field.
Click the Change Password button.

Go to the Login Page and click the Forgot Your Password? link.
Enter the email address associated with your FA Profile.
Click Send Reset Password link.
When the email is sent, you will see this confirmation message: “We have emailed your password reset link!”
Note: If your email address is not found, you will see this error message: “We can't find a user with that email address.” Check to see if your email address is entered correctly. If you need assistance, please email web@foodaddicts.org.
Check your email to find the reset password link email from fa@foodaddicts.org. If you don’t receive an email, check your SPAM/Junk/Promotions folder.
Click the Reset Password button in the email you received to reset your password.
Enter a password that meets these requirements: passwords must be 8-24 characters and include at least 1 letter and at least 1 number.
Re-enter the password to confirm your password.
Click the Reset Password button.

If you no longer have access to the email address in your FA profile, please send an email to web@foodaddicts.org and we can change it for you. You may be asked to provide confirmation of your address and phone number.